Faqs

We create everything acrylic, from keepsakes and gifts to cake toppers, baby birth plaques, milestone boards, photo boards, kids school boards, name signs, and business signage (small and large). Each piece is carefully designed and laser cut for a luxe, lasting finish.

Our standard turnaround time is 1-3 weeks, depending on the complexity of your order and our current workload.
⚠️ Please note: Dispatch times do not include artwork proofing or delivery time.

Absolutely! While we have a range of standard and specialty finishes, we’re happy to colour match or customise your design. Perfect for name signs, business signage, and special keepsakes. Contact us before placing your order to confirm.

Simply wipe with a soft, damp cloth or microfiber towel. Avoid harsh chemicals, abrasive cloths, or excessive moisture, which can damage the finish.

Because our products are custom made, we do not offer refunds or exchanges for change of mind.
Please review your order details carefully before checkout. If your item arrives damaged, contact us within 24 hours of delivery with photos of the item and packaging plus your order number. We will typically remake the damaged item at no extra cost.
This policy does not affect your statutory rights.

Recommended Method:
Use Command™ 3M Velcro Picture Hanging Strips (for painted walls only).

Other Surfaces:
For wallpaper, textured, or coated walls, request pre drilled holes at checkout and secure with screws.

Tips:
• Always match strip or hardware weight ratings to your sign size.
• Clean surfaces with isopropyl alcohol before mounting.
• Test adhesives on a hidden area first, as removal may lift paint or delicate finishes.

⚠️ We cannot guarantee results on all surfaces. Hanging is at customer’s own risk.

Care & Safety Information
• Our products are not toys, please keep out of reach of children.
• Do not hang items directly above cots or beds.
• Dispose of broken acrylic safely, edges can be sharp.
• Keep away from direct heat, open flames, or excessive moisture.
• Handle with care to avoid scratches or cracks.

We love custom projects! Whether you need a unique keepsake, an oversized business sign, or a one of a kind name plaque, email us at [email protected] with your idea.

Yes! We offer custom designs, colours, and text for all our products, perfect for name signs, cake toppers, milestone boards, and business signage.

Our designs are mostly custom, however some available consist of themes such as rainbow, floral, bow, cloud, birthday, wedding, and baptism themes. We also create layered and multi level acrylic pieces for a unique, 3D effect.

We make everything acrylic, including keepsakes, gifts, personalised cake toppers, baby birth plaques, milestone boards, photo boards, kids school boards, name signs, and business signage for both small and large businesses.

Yes! We design small and large acrylic business signs, logo signs, directional signs, and branded displays for offices or events.

Definitely! We create personalised party decor, cake toppers, millstone & photo boards along with event signage for birthdays, weddings, baptisms, and other celebrations.